Privacy Policy

This Privacy Policy describes how Thespian Dreams Acting Academy ("we," "us," or "our") collects, uses, and shares personal information of users of our website and services. We are committed to protecting your privacy and ensuring the security of your personal data. By using our website and services, you consent to the practices described in this policy.

1. Data Collection

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and date of birth, which you provide when you register for a course, subscribe to our newsletter, contact us through our website, or participate in surveys or promotions.
• Payment Information: When you make a purchase, we collect payment information, such as credit card details or other financial information necessary to process your transaction. This information is securely handled by our payment processors and is not stored on our servers.
• Usage Data: We automatically collect information about your interactions with our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may also collect data about the courses you access, your progress within those courses, and your interactions with other users or instructors.
• Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that help us to improve your user experience, personalize content, analyze website traffic, and target advertisements. You can control the use of cookies through your browser settings.

2. Data Usage

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your personal information to provide you with access to our courses, process your payments, communicate with you about your enrollment, and personalize your learning experience. We also use usage data and feedback to improve the quality and functionality of our website and services.
• Communication: We may use your email address or other contact information to send you newsletters, promotional offers, updates about our courses and instructors, and other marketing communications. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
• Customer Support: We use your personal information to respond to your inquiries, resolve technical issues, and provide customer support.
• Analytics: We use usage data and cookies to analyze trends, track user behavior, and gather demographic information about our user base. This information helps us to understand how our website and services are being used and to make informed decisions about our business strategy.
• Legal Compliance: We may use your personal information to comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect your payment information and other sensitive data during transmission.
• Access Controls: We restrict access to your personal information to authorized personnel who need to know the information to perform their job duties.
• Security Audits: We regularly conduct security audits to identify and address vulnerabilities in our systems and processes.
• Employee Training: We train our employees on data security best practices and ensure that they are aware of their responsibilities in protecting your privacy.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

4. Cookie Policy

Our website uses cookies to enhance your browsing experience. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

• What are Cookies: Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
• How We Use Cookies: We use cookies for the following purposes:
  • Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features, such as logging into your account.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page. This information helps us to improve the performance of our website.
  • Functional Cookies: These cookies allow our website to remember your preferences, such as your language settings and font size.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may also be used to track the effectiveness of our advertising campaigns.
• Managing Cookies: You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to access certain features of our website. For more detailed information about managing cookies, please refer to your browser's help documentation.

5. Data Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us to operate our website, process payments, send emails, and provide customer support. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
• Legal Requirements: We may disclose your information if we are required to do so by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are significant. Your continued use of our website and services after the changes are posted constitutes your acceptance of the revised policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thespian Dreams Acting Academy
[Academy Address]
Email: [Academy Email Address]
Phone: [Academy Phone Number]